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Terms of Use

THESE TERMS AND CONDITIONS (“TERMS OF USE”) STATE IMPORTANT REQUIREMENTS REGARDING YOUR USE OF ICOGNIX INFOMEDIA’S WEBSITE AND ICOGNIX INFOMEDIA’S COMPUTER SUPPORT SERVICE AND YOUR RELATIONSHIP WITH ICOGNIX INFOMEDIA. YOU SHOULD READ THEM CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION AND INSTRUCTIONS SUCH AS HOW LONG IT LASTS, FEES FOR EARLY TERMINATION, OUR RIGHTS TO CHANGE ITS CONDITIONS, LIMITATIONS OF LIABILITY, PRIVACY, SETTLEMENT OF DISPUTES BY ARBITRATION INSTEAD OF IN COURT AND CLASS ACTION WAIVER. IF YOU ACCEPT THIS AGREEMENT, IT WILL APPLY TO ALL YOUR SERVICE PLANS FROM US, INCLUDING ALL YOUR EXISTING PLANS. YOUR ACCEPTANCE OF THESE TERMS & CONDITIONS WILL BE IMPLIED BY THE USE OF THE ICOGNIX INFOMEDIA SERVICE.

“AGREEMENT”

THESE TERMS AND CONDITIONS, TOGETHER WITH EACH ACCEPTED PLAN ORDER SUBMITTED BY YOU, ANY ADDITIONAL TERMS MENTIONED FOR YOUR PLAN ORDER AND THE PRIVACY POLICY, STATE THE ENTIRE AGREEMENT BETWEEN YOU AND ICOGNIX INFOMEDIA (THE “AGREEMENT”). The Plan Order will form the part of the “Agreement” only if it has been acknowledged by Icognix Infomedia in writing or by an e-mail. You must agree to the Terms and Conditions in order to be eligible to use the Icognix Infomedia Websites (defined below), or obtain Icognix Infomedia Services (defined below).

DEFINITIONS

Certain terms defined in these Terms and Conditions are also used in the Privacy Policy and are incorporated by reference to these Terms and Conditions.

“Content”

Software, Materials, Services and other related information are collectively referred to as “Content.”

“You” or “you”

“You” means you individually, any person, including any employer that you are acting on behalf of.

“Icognix Infomedia Certified Technician/(s)”

“Icognix Infomedia Certified Technician means” technicians and specialists certified by Icognix Infomedia to perform the Services under this Agreement.

“Subscription Based Plans”
“Subscription Based Plans” or “Subscription/(s)” are tenured Subscription plans offered by Icognix Infomedia that are active for a specified period and will not include any incident based plans such as “Per Incident Plan” or the like.

“Services”

All references to “Services” refer to any Icognix Infomedia service delivered under the plan that you enter into with Icognix Infomedia through use of the Icognix Infomedia Websites (defined below) or by calling the Icognix Infomedia’s phone number mentioned on the Icognix Infomedia Websites. These Terms of Use govern all plans available through the Icognix Infomedia’s Website, and any use of the Icognix Infomedia Websites. In the event of any conflict these Terms of Use control any valid Plan Order form that you submit requesting Services (“Plan Order”).

“Materials”

“Materials” means any web casts, download areas, white papers, press releases, datasheets, FAQs, product information, quick reference guides, or other works of any kind that are made available to download from the Icognix Infomedia Websites are the proprietary and copyrighted work of Icognix Infomedia and/or its suppliers. The definition of “Materials” does not include the design or layout of the Icognix Infomedia.net web site or any other Icognix Infomedia owned, operated, licensed or controlled website.

“Software”

“Software” means a computer program of any kind, whether owned by Icognix Infomedia or a third party, whether delivered via download, CD, other media, or other delivery method, including client and/or network security software. Elements of the Software are protected under copyright, trade secret, unfair competition, and other laws. Software includes both Icognix Infomedia Software and third party Software. Your use of Software is subject to the respective agreements such as a license agreement or user agreement that accompanies or is included with the Software, ordering documents, exhibits, and other terms and conditions that apply (“License Terms”).

Submission of Plan Orders; Service Plans

You may order Services by submitting Plan Orders through the Icognix Infomedia Websites or by calling Icognix Infomedia. Once Icognix Infomedia accepts the Plan Order submitted by you, then you will receive an email from Icognix Infomedia at the email address that you provide or have provided to Icognix Infomedia as part of the Registration Process for the Services. Icognix Infomedia is not responsible for rendering Services in connection with any Plan Order that it has not accepted. Upon acceptance by Icognix Infomedia of a Plan Order, you will have a Service Plan.

Undertaking

Subject to the Terms and Conditions, and other terms specific to each Service Plan, Icognix Infomedia will address your query using commercially reasonable efforts in providing appropriate solutions under the Services. In most cases, Icognix Infomedia will attempt problem diagnosis and a solution through chat, email or other means as it deems most appropriate under the circumstances including remote access. You understand that if remote access is used on your computer there will be no residual software from the remote session; however, there may be a text file placed on your computer that will explain the work that was done on your computer. If such a text file is placed on your computer, you have the option to either save the file for future reference or to delete it from your computer. All undertakings under Service Plans are subject to Icognix Infomedia’s Limited Warranty, which is set forth below. You agree to pay all Services Fee and any other applicable fee/charges as set out in the relevant Plan Order in accordance with the Payment Terms provided below.

Payment

Services against any Plan Order will be available once you have made payment for Services according to the requirements of the corresponding Plan Order. Icognix Infomedia has no obligation to render Services under any Service Plan if the payments as required under any Plan Order have not been made. You understand that certain Service Plans may have fee including, but not limited to “Service Fee” and/or “Activation Fee” payable either on an annual basis (“Annual Payment Plan”) or on a monthly basis . Subject to the applicable Term Plan, all payments under the Annual Plan shall be made upfront at time of commencement of the subscription cycle. For payments under the Recurring Payment Plan, apart from the monthly installments of the Service Fee, payable over a one (1) year payment term, You may be charged an additional non-refundable Activation Fee at the time of registration, as specified in the Plan Order. The fee (including Activation Fee) will not be refunded in case of cancellation of the Service Plan unless otherwise stated in the Plan Order. All fee under this clause or a relevant Plan Order, is payable at the time of commencement of the Service Plan. When you purchased the Service, you agreed to a specific price and plan, where such plan maybe for a term of one, two or three years (“Term Plan”). All terms of Service Fee and/or any other fee payable under any mode of payment for a Subscription shall be set forth in the applicable Plan Order. Similarly, some plans may offer a discount on the Service if you sign up for other Icognix Infomedia services (“Bundle Discount”). You agree to maintain your Service and the bundled services for the applicable term. If you signed up for a Term Plan or a Bundle Discount, the price available with those plans is valid until one of the following occurs: (1) the Term Plan expires; (2) you drop one of the Icognix Infomedia services you were required to purchase to receive the special rate as notified to Icognix Infomedia; or (3) You terminate the agreement/Service Plan before the expiry of the relevant term.

Credit Card Billing

You may be asked to provide us with a credit card number from a card issuer that we accept in order to activate your Service. You hereby authorize Icognix Infomedia to charge and/or place a hold on your credit card with respect to any unpaid charges for Services or any related equipment. You authorize the issuer of the credit card to pay any amounts described herein without requiring a signed receipt, and you agree that these charges are to be accepted as authorization to the issuer of the credit card to pay any amounts described herein without requiring a signed receipt, and you agree that these charges are to be accepted as authorization to the issuer of the credit card to pay all such amounts. You authorize Icognix Infomedia and/or any other company who bills products or services, or acts as billing agent for Icognix Infomedia to continue to attempt to charge and/or place holds with respect to all sums described herein, or any portion thereof, to your credit card until such amounts are paid in full. You agree to provide Icognix Infomedia with updated credit card information upon Icognix Infomedia’s request and any time the information you previously provided is no longer valid. You acknowledge and agree that neither Icognix Infomedia nor any Icognix Infomedia affiliated company will have any liability whatsoever for any non-sufficient funds or other charges incurred by you as a result of such attempts to charge, and/or place holds on, your credit card. If you mistakenly provide a debit card number, instead of a credit card number, you authorize all charges described herein to be applied to such debit card unless and until you provide a credit card number. In the event you are enrolled, or later enroll, in an automatic payment or electronic funds transfer plan, you agree that all sums described herein may be charged, at Icognix Infomedia’s option, to the account number provided for such automatic payment or electronic funds transfer plan. When payment is made by credit card or debit card, payment will also be subject to the terms and conditions established by the credit or debit card issuer.

Renewal Policy

You acknowledge, that by authorizing Icognix Infomedia to charge Your credit card for Your Subscription Service, You further authorize Icognix Infomedia to continue to charge Your credit card (or a replacement card, if the credit issuing entity informs Icognix Infomedia that a replacement card has been issued) for all fees associated with a Recurring Subscription Service, including renewals. You must contact Icognix Infomedia if You do not wish to renew Your Recurring Subscription Service; if You do not contact Icognix Infomedia, the Recurring Subscription Service that You selected will automatically renew for the same subscription duration that You initially selected, at Icognix Infomedia's then-applicable fees. A subscription under the 1-year or 2-year or 3-year Annual Maintenance Plan does not automatically renew and ends at the end of the applicable period.

Refund Policy

For subscription based plans, a full refund will be issued if Icognix Infomedia has not been able to resolve even a single issue for you within the first 30 days of the subscription. If there are one or more resolved issues, the fees for the Subscription Service will not be refundable. Notwithstanding this Icognix Infomedia may, at its sole discretion and on a case by case basis, agree to a refund of Subscription fees after deducting charges for servicing the Customer. For incident based plans, you will be eligible for refund when any of the following criterions are met: • You have all the prerequisites which were required to resolve the problem • Issue was not resolved until the time account was active. • 30 days have not passed after the issue was last worked upon by a Icognix Infomedia technician

Privacy Policy

The Icognix Infomedia’s Privacy Policy which is an integral part of these Terms and Conditions is incorporated here by reference (http://www.Icognix Infomedia.com/privacypolicy.php). If you have not yet reviewed the Icognix Infomedia’s Privacy Policy, then please do so prior to agreeing to these Terms and Conditions. You agree that beyond the Personal Information identified in the Privacy Policy, any information or data disclosed or sent to Icognix Infomedia over the telephone, electronically or otherwise, is not confidential or proprietary to you.

Personal and Non-Commercial Use Limitation

Unless otherwise specified, the Services, Materials and Software are solely for your personal and noncommercial use in addressing matters covered by your Service Plan. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, modify, create derivative works from, transfer, distribute or sell any information, software, products or services obtained from the Services, Materials, or Software. Any Services, Materials, and Software are available only in connection with Services under a valid Service Plan.

No Unlawful or Prohibited Use

As a condition of your use of the Icognix Infomedia Websites or any Services, you will not use the Materials, Software or Services for any purpose that is unlawful or prohibited by these Terms of Use. You may not use the Services, Materials, or Software in any manner that could damage, disable, overburden, or impair any Icognix Infomedia server, or the network(s) connected to any Icognix Infomedia server, or interfere with any other party’s use and enjoyment of any of the Icognix Infomedia Websites, the Materials, Software or Services. You may not attempt to gain unauthorized access to any Icognix Infomedia Websites, the Materials, Software or Services, other accounts, computer systems or networks connected to any Icognix Infomedia server or to any of the Icognix Infomedia Websites, the Materials, Software or Services, through hacking, password mining or any other means. You may not obtain or attempt to obtain any Icognix Infomedia Websites, the Materials, Software or Services or information through any means other than that specifically permitted to you under a Plan Order.

Fair Usage Policy; Suspension or Termination of Subscription:

Though Icognix Infomedia has no limits on the amount of online support requests a Subscription based plan user may make during the subscription period, however, each Subscriber’s use of the support services for the subscription based plans are subject to Icognix Infomedia’s “fair use” policy. Under this policy, if at any time, in Icognix Infomedia’s sole discretion, a subscription based plan user is found to be abusing the service by exceeding the level of use reasonably expected from someone using a Subscription based Plan for individual use, then Icognix Infomedia reserves the right to suspend or terminate Subscriber’s Subscription Services. In addition, Icognix Infomedia reserves the right to suspend or terminate any Subscription Services of any Subscriber that Icognix Infomedia, in its sole discretion, determines are being used (a) fraudulently, (b) by any person other than Subscriber, or (c) for any computer system other than a Registered System. User may terminate the Service at any time by giving written or electronic notice to Icognix Infomedia; provided, however, that User will not be entitled to a refund of any fees prepaid by User for the Service.

Linking

You may not create hyperlinks to any portion of the Icognix Infomedia Websites, nor any Materials or Software posted therein.

Indemnity

You agree to indemnify, defend, and hold Icognix Infomedia, its subsidiaries, affiliates, officers, directors, employees, agents, licensors, consultants, suppliers, and any third-party Web site providers harmless from and against all claims, demands, actions, liabilities, losses, expenses, damages, and costs, including actual attorneys’ fees, resulting from your violation of the material terms of these Terms of Use, any misuse or abuse of a Service, any use of the Service that amounts to infringement, or infringement by any other user of your account of any intellectual property or other right of Icognix Infomedia or any other third party. You will cooperate as fully as reasonably required in Icognix Infomedia’s defense of any claim. Icognix Infomedia reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you and you shall not in any event settle any matter without the written consent of Icognix Infomedia. You agree immediately to notify Icognix Infomedia of any unauthorized use of your account or any other breach of security known to you.

Limited Licenses to Use the Icognix Infomedia Websites, Materials and Software

As permitted through a Service, you may use Materials and Software posted on the Icognix Infomedia Websites, or made available in connection with a Plan Order which may be available for additional purposes and or subject to additional restrictions.

General License Restrictions

Any other use of the Icognix Infomedia Websites, Services, Materials or Software, other than as explicitly permitted by Icognix Infomedia is prohibited. Rights to execute, copy, modify, display, transmit, distribute, manufacture, use, sale are all reserved to Icognix Infomedia and its suppliers. Reverse engineering and decompilation of the Software is strictly prohibited.

User Responsibility

In connection with obtaining Services, you agree that you will:

Basic Responsibilities: You agree that You are a legal license holder of the software on Your personal computer and Your use of the Services and the internet is solely at Your own risk. By electing to receive the Services, You confirm that You (a) have full access to Your hardware and software that are the basis of the problem, and (b) have completed a back-up onto separate media of any software or data on the hardware that may be impacted by the Services. All information that You provide to Icognix Infomedia is accurate, including Your name and address, and if applicable, any credit or charge card numbers, expiration dates or any other payment information provided by you to Icognix Infomedia.

Liability Release: To the extent permitted by applicable law, Icognix Infomedia will have no liability for loss of or recovery of data, programs, or loss of use of systems(s) or networks arising out of the Services or any act or omission, including negligence, by Icognix Infomedia and/or its representatives. If Icognix Infomedia works with You on any password or other access control oriented problems, Icognix Infomedia strongly recommends that You reset such passwords(s) immediately following the completion of the Services.

Transfer: The Subscription-Based-Services are only transferable once during the subscription period from one computer to another, provided it is owned by you. You may not use the Services in connection with a service bureau or any other distributing or sharing arrangement, on behalf of any third parties or with respect to any hardware or software not personally owned by You.

Data Backup: Icognix Infomedia does not provide data backup or restoration services. You are solely responsible for maintaining and backing up all information, data, text or other materials (collectively "customer data") and software stored on your computer and storage media before ordering the services. You acknowledge and agree that Icognix Infomedia or its referral partners have no responsibility or liability under any circumstance at any time for any loss or corruption of customer data, software or hardware that may arise out of the services. Icognix Infomedia does not provide backup copies or support installation of unlicensed software to customers. Please ensure that you have a licensed copy of all necessary software.

Cooperate with the Icognix Infomedia Technician: We will use commercially reasonable efforts to provide the support to you. Our experience shows that most issues can be corrected as a result of close cooperation between you and the technician. Please listen carefully to the technician and follow the technician’s instructions. You must confirm that the following conditions are true:

The situation giving rise to the question is, reproducible on a single system, i.e., one central processing unit with its workstations and other peripherals;

You must have knowledge regarding the hardware system, any software involved, and in the facts and circumstances surrounding the incident;

The full system, including software and hardware, is available to you and accessible by you without limit during any discussions with Icognix Infomedia support personnel.

Availability of Services and Materials Under Force Majuere Circumstances

You hereby acknowledge that circumstances outside of Icognix Infomedia’s reasonable control (e.g., acts of God, a large scale outbreak of a new computer virus, strikes, riots, wars, other military action, civil disorder, acts of terrorism, fires, floods, vandalism, sabotage, acts of third parties, or the like) may cause significant delays in Icognix Infomedia’s ability to schedule a support session. You hereby release Icognix Infomedia from any and all liability, and agree that Icognix Infomedia shall not be liable to you or any third party for any direct or indirect damages whatsoever, resulting from such delays. Icognix Infomedia or its suppliers may, at any time, without notice or liability, restrict the use of the Service or limit its time of availability in order to perform maintenance activities and to maintain session control.

Exclusions from “Services”

“Services” shall not include the following:

any item or activity not covered by the terms of a Plan Order;

service beyond the duration limitations identified in your Plan Order;

problem diagnosis and support that may not be completed because of a problem with your computer or other equipment, or their configuration that is beyond our control;

Software, including the operating system and software added to the registered hardware products which are out of scope for the Service Plan;

Problems that may and do result from:

External causes such as accident, abuse, misuse, or problems with electrical power;

Usage that is not in accordance with product instructions provided by manufacture;

Failure to follow the product instructions provided by manufacture or failure to perform preventive maintenance; or

Problems caused by using accessories, parts, or components not compatible with the product.

Non Compliance with the Icognix Infomedia technician instructions for resolving the query.

Malfunction of hardware such as printer, power-supply, memory, processor, monitor or any other such hardware components.

Notice Specific to Materials and Software Available on the Icognix Infomedia Websites, or Through a Service For your convenience, Icognix Infomedia may make available Materials or Software (as each term is defined above) for use and/or download, whether as a part of a Service, or in promotion of the Services. Use of any Materials and any Software is governed by the more stringent of (a) the terms of the end user license agreement (“EULA”), if any, which accompanies the specific Materials and Software, or (b) if there is no EULA, these Terms and Conditions. The Materials and Software are made available for download solely for use by you according to (a) the EULA, and (b) the Plan Order. Any reproduction or redistribution of the service not in accordance with the EULA is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible. No logo, graphic, sound or image from any Icognix Infomedia Web site may be copied or retransmitted unless expressly permitted by Icognix Infomedia. WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE MATERIALS OR SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION, REDISTRIBUTION OR ANY OTHER PURPOSE IS EXPRESSLY PROHIBITED, UNLESS SUCH REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PERMITTED BY THE EULA ACCOMPANYING SUCH MATERIAL OR SOFTWARE.

End User License Agreements (Eula) – Generally

In connection with our Service, we may provide to you, the use of certain software which is owned by Icognix Infomedia or its third party licensors, and suppliers. We as well as the third party licensors reserve the right to update or change the Software from time to time and you agree to cooperate in performing such steps as may be necessary to install any updates or upgrades to the Software. You may use the Software only as part of, or for use with, the Service in accordance with the Service Plan and for no other purpose. The Software may be accompanied by a EULA from Icognix Infomedia or a third party. Your use of the Software is governed by the terms of that license agreement and by this Agreement, where applicable. You may not install or use any Software that is accompanied by or includes a EULA unless you first agree to the terms and conditions of the EULA.

Eula for Icognix Infomedia Software

With regard to any Software made available to you by Icognix Infomedia through the Icognix Infomedia Websites for which your acceptance of a separate license agreement is not required (“Icognix Infomedia Software”), you are hereby granted a revocable, non-exclusive, non-transferable license by Icognix Infomedia to use the Icognix Infomedia Software (and any corrections, updates and upgrades). In accordance with and as required under the Service Plan you shall not make any copies of the Icognix Infomedia Software. You agree that the Icognix Infomedia Software is the confidential and proprietary information of Icognix Infomedia or its third party licensors, providers or suppliers, and which you shall not disclose to others or use except as expressly permitted herein. You may not decompile, reverse technician, disassemble, attempt to discover any source code or underlying ideas or algorithms of the Icognix Infomedia Software, or otherwise reduce the Icognix Infomedia Software to a human readable form, modify, rent, lease, loan, use for timesharing or service bureau purposes, reproduce, sublicense or distribute copies of the Software, or otherwise transfer the Icognix Infomedia Software to any third party. You may not remove or alter any trademark, trade name, copyright or other proprietary notices, legends, symbols, or labels appearing on or in copies of the Software. You are not granted any title or rights of ownership in the Icognix Infomedia Software. You acknowledge that this license is not a sale of intellectual property and that Icognix Infomedia or its third party licensors, providers or suppliers continue to own all right, title and interest, including but not limited to all copyright, patent, trademark, trade secret, and moral rights, to the Icognix Infomedia Software and related documentation, as well as any corrections, updates and upgrades. The Icognix Infomedia Software may be used only in the country of residence at the time of acceptance of these terms for use of the Icognix Infomedia Software. Export of the Icognix Infomedia Software is strictly prohibited.

Third Party Products

As part of the Services, Icognix Infomedia may suggest that you acquire, install and use certain third party software or services (“Third Party Software”). Third Party Software is licensed to you by the respective owners or licensees of the Third Party Software. You must agree to the terms and conditions set forth by such owners or licensees before installing Third Party Software, whether Icognix Infomedia assists you in the acquisition, installation, and/or use of Third Party Software. Icognix Infomedia has no responsibility or rights to the Third Party Software and does not license Third Party Software to you or make any representation or warranty regarding the Third Party Software. Your license to the Icognix Infomedia Software shall remain in full force and effect unless and until terminated by Icognix Infomedia, its third party licensors, providers or suppliers, or until your Service Plan is terminated as provided by your Plan Order and these Terms and Conditions. Upon termination of your Service Plan for any reason, you must cease all use of the Service Plan and the Icognix Infomedia Software and immediately delete the Icognix Infomedia Software from your computer. To the extent that we provide technical assistance and support for Third Party Software or equipment, you must ensure that you comply with the terms and conditions under which you licensed such Third Party Software or purchased such equipment. We make no representation or warranty that we are an authorized service provider for Third Party Software or for any equipment; it is your sole responsibility to determine if you require additional rights for us to provide such support and if so, to acquire such rights. You acknowledge that support of Third Party Software or equipment by an unauthorized service provider may void any warranty made by the supplier of such Third Party Software or equipment.

Third Party Agreements

As part of the Services, Icognix Infomedia may suggest certain third party services to you. If you choose to subscribe to or otherwise use any third party services, your use of any such services is subject to the terms of service of such third party service provider. You agree to comply with such provider’s terms of service and that the third party provider is solely responsible for delivery of its service(s) to you and your use of them. Third party services include, but are not limited to technical support, Websites, training, music, gaming and storage services that Icognix Infomedia may elect to make available from time to time. Violation of such third party provider’s terms of service may, in Icognix Infomedia’s sole discretion, result in the termination of your customer account and use of service.

Limited Service Warranty

ICOGNIX INFOMEDIA DISCLAIMS ALL WARRANTIES EXPRESS OR IMPLIED AS TO THE SERVICES, THE MATERIALS AND THE SOFTWARE WHETHER IN THE NATURE OF MERTCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE. IN THE EVENT THAT YOU ARE NOT SATISFIED WITH THE SERVICES, YOUR SOLE REMEDY IS TO (A) ALLOW ICOGNIX INFOMEDIA TO REPERFORM THE SERVICES SUBJECT TO DISPUTE, (B) RE-DOWNLOAD AND REINSTALL THE SOFTWARE. SOME OF THE ICOGNIX INFOMEDIA SERVICE PLANS COME WITH A 7- DAY LIMITED SERVICE WARRANTY AS PROVIDED IN ONLINE DOCUMENTATION FOR THOSE SPECIFIC PLANS. THIS 7- DAY LIMITED SERVICE WARRANTY IS SUBJECT TO FULFILLMENT OF THE TERMS FOR THE SPECIFIC SERVICE PLAN WHICH IS IN ADDITION TO THE TERMS AND CONDITIONS IN THIS DOCUMENT ICOGNIX INFOMEDIA AND/OR ITS RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION CONTAINED IN THE SERVICES, MATERIALS OR THE SOFTWARE FOR ANY PURPOSE WHATSOEVER. ALL MATERIALS AND SOFTWARE ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND WHATSOEVER. ICOGNIX INFOMEDIA AND/OR ITS RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES OF ANY KIND WHETHER EXPRESS OR IMPLIED WITH REGARD TO THIS INFORMATION, INCLUDING ALL WARRANTIES AND CONDITIONS OF MERCHANTABILITY, WHETHER EXPRESS, IMPLIED OR STATUTORY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT. THE MATERIALS COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. ICOGNIX INFOMEDIA AND/OR ITS RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE MATERIALS AND/OR THE SOFTWARE DESCRIBED HEREIN AT ANY TIME. IN NO EVENT SHALL ICOGNIX INFOMEDIA AND/OR ITS RESPECTIVE SUPPLIERS BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA REVENUE OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, INCURRED BY YOU OR ANY THIRD PARTY, WHETHER ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF SERVICES, MATERIALS OR SOFTWARE, FAILURE TO PROVIDE THE SAME, OR INFORMATION AVAILABLE IN THE MATERIALS.

Limitation of Liability

Notwithstanding anything to the contrary in no event shall Icognix Infomedia be liable to you in excess of the amounts actually paid by you to Icognix Infomedia under the Plan Order that is the subject of the dispute.

Limitations on Actions

Any cause of action by you must be commenced within 3 months after the cause of action arose or it shall be forever waived and barred.

Term and Termination

Icognix Infomedia at its sole election may terminate or suspend your Service immediately without notice if, in the sole discretion of Icognix Infomedia: (a) you are in breach of any of the Terms and Conditions (including but not limited to all policies regarding abuse and acceptable use of the Service) or any license for Third Party Software; (b) your use of the Service is prohibited by law or is disruptive to, adversely impacts or causes a malfunction to the Service, Icognix Infomedia’s network, or the use and enjoyment of Icognix Infomedia’s other users; (c) Icognix Infomedia receives an order from a court to terminate the Service you are availing ; (d) if Icognix Infomedia for any reason ceases to offer the Service; (e) if you are no longer a Icognix Infomedia customer, or (f) Icognix Infomedia determines that you are abusing the Service. Icognix Infomedia, in its sole discretion, may refuse to accept your request for the Service, renewal or re-subscription following a termination or suspension of your use of the Service.

Severability; Waiver

If any provision of the Terms of Service be held invalid or unenforceable, that portion shall be enforced to the maximum extent possible, and all other provisions contained in the Terms of Service shall remain in full force and effect. Icognix Infomedia’s failure to enforce any provision of the Terms of Service shall not be deemed a waiver of such provision nor of the right to enforce such provision.

No Offer

The Icognix Infomedia Websites is available internationally and may contain references to Icognix Infomedia products, services, and programs that are not available in a viewer’s country. These references do not imply that Icognix Infomedia intends to make such products, services, or programs available in such country.

Modification

Icognix Infomedia reserves the right to amend the Terms and Condition, and the Icognix Infomedia Websites at any time by (a) posting a revised version of the Terms and Conditions on the Icognix Infomedia Websites ( http://www.Icognix Infomedia.com/terms.pdf), or by (b) sending information regarding any amendment to the Terms of Service to the email address you provide to Icognix Infomedia in connection with registration. You are responsible for regularly reviewing the Icognix Infomedia website to be notified of any amendments to the Terms and Conditions.

ARBITRATION AND CLASS ACTION WAIVER

Arbitration

The Terms will be governed by the laws of the State of Connecticut, United States of America. The Terms are the entire agreement between You and Icognix Infomedia relating to the Services and :

(i) supersede all prior or contemporaneous oral or written communications, proposals, and representations with respect to its subject matter; and

(ii) prevail over any conflicting or additional terms of any quote, order, acknowledgment, or similar communications between the parties. The Terms shall terminate immediately upon Your breach of any term contained herein and You shall cease use of the Services. The disclaimers of warranties and damages and limitations on liability set forth in the Terms shall survive termination.

Before you take a dispute to arbitration or to small claims court, you must first contact us by writing us and describing

(a) the nature and basis of the Claim or dispute; and

(b) the specific relief sought (“Demand”) and give us an opportunity to resolve the dispute.

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Disclaimer

iCognix Technologies is an independent service provider. iCognix Technologies hereby, disclaims any association, affiliation – direct or indirect, or representation in any form, of any such brand, product or service. The services that we offer are also available on the website of the brand owners

$50
Per Month
Virus Removal
24 x 7 Helpdesk
  • SERVER MANAGEMENT
  • NETWORK SUPPORT
  • DESKTOP SUPPORT

What Our Client
Says?

Joan Lax Hamilton
I setup all of our corporate work computers and the first thing I do is remove the trial version of the big name virus protection software and setup the real time malwarebytes protection. Needless to say 4 years going and hardly ever encounter any kind of issues with these computers. Malwarebytes is an excellent tool.

Need PC Support?
Call 1-877-777-8906

iCOGNIX TECHNOLOGIES

I invite you to contact me or schedule time to talk.

Why Us?

Trained Experts
Best Quality Service
Quick And Convenient
Round The Clock Service
Affordable Price
One Stop Shop For All IT Solutions